Privacy Policy

1. Introduction

Welcome to Qanoonia ("Qanoonia", "we", "our", or "us"), an AI-powered legal research platform that helps users search, understand, and analyze Pakistani laws and legal information.

Qanoonia is operated as a sole proprietorship.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

By accessing or using Qanoonia, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we may collect:

• Full name
• Email address
• Password (stored securely in encrypted form)
• Profile information
• Account preferences

2.2 Usage Information

To improve our services, we automatically collect information including:

• AI search queries
• Conversation history
• Documents submitted for analysis
• Saved workspaces
• Search history
• Feature usage
• Session information
• Device type
• Browser type
• Operating system
• IP address
• Time zone
• Referral information

2.3 Subscription Information

When purchasing a subscription, we may collect:

• Selected subscription plan
• Billing status
• Transaction identifiers
• Payment status
• Invoice information
• Subscription renewal information

Qanoonia does not store your debit card, credit card, or banking credentials.

Payments are securely processed by our authorized payment providers.

2.4 Customer Support Information

If you contact us, we may collect:

• Emails
• Support messages
• Attachments
• Screenshots
• Feedback
• Bug reports

3. How We Use Your Information

We use collected information to:

• Provide AI legal research services
• Generate AI-powered responses
• Improve search quality
• Personalize user experience
• Manage subscriptions
• Process payments
• Authenticate users
• Prevent fraud
• Detect misuse
• Maintain platform security
• Improve our products
• Respond to support requests
• Send important account notifications
• Comply with legal obligations

4. AI Processing

Qanoonia uses artificial intelligence to process user queries and generate legal research assistance.

Information you submit may be processed by trusted AI service providers solely for the purpose of generating responses and improving service quality.

Users should not submit highly confidential, privileged, or sensitive information unless they understand the risks associated with cloud-based AI processing.

AI-generated responses are provided for informational and research purposes only and should not be considered legal advice.

5. Legal Research Data

Qanoonia provides access to publicly available legal materials, including laws, regulations, and other official legal resources.

While we strive for accuracy, users are responsible for independently verifying legal information before relying on it.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep users signed in
• Remember preferences
• Improve performance
• Analyze website traffic
• Enhance security
• Measure platform usage

You may disable cookies through your browser settings, although some features may not function properly.

7. Information Sharing

We do not sell your personal information.

We may share information only with:

• Payment service providers
• Cloud hosting providers
• Authentication providers
• Analytics providers
• AI service providers
• Customer support tools
• Government authorities when legally required

All service providers are expected to maintain appropriate security measures.

8. Data Security

We implement commercially reasonable security measures, including:

• Encrypted connections (HTTPS/TLS)
• Secure authentication
• Access controls
• Database security
• Regular monitoring
• Infrastructure security
• Backup procedures

Although we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as necessary to:

• Provide our services
• Maintain your account
• Fulfill contractual obligations
• Resolve disputes
• Comply with applicable laws

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Request a copy of your data
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be subject to identity verification.

11. Children's Privacy

Qanoonia is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

12. Third-Party Services

Our platform may integrate with or link to third-party services.

These services operate under their own privacy policies, and Qanoonia is not responsible for their privacy practices.

13. International Data Processing

Your information may be processed or stored in countries where our infrastructure or service providers operate.

By using Qanoonia, you acknowledge that your information may be transferred to and processed outside your country of residence.

14. Payment Processing

Payments are processed through authorized third-party payment providers.

Qanoonia does not collect or store complete payment card information.

Payment processing is governed by the privacy policies and security practices of the respective payment provider.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes will be posted on this page with an updated Effective Date. Continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through the support information provided on the Qanoonia website.

17. Disclaimer

Qanoonia is an AI-powered legal research platform designed to assist users in locating, understanding, and analyzing legal information.

The platform does not establish a lawyer-client relationship and does not provide legal representation or professional legal advice. Users should consult a qualified legal professional before making legal decisions or taking action based on information obtained through the platform.